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Smoothie Bar

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Frequent Questions

Do you cater to special dietary needs at Hans & Gretel?

At Hans & Gretel, we conjure up an array of gluten-free delights, recognising the need for a spellbinding experience for all our guests. However, we only have one preparation kitchen, where all magic happens, so, cross-contamination could enchant some of our creations unintentionally. We advise those with serious allergies to proceed with caution. While we don’t currently offer halal-certified treats, our potions and confections are designed to delight a diverse range of palates and preferences.

Are there any Dairy-Free options available?

For those on a quest to avoid dairy, our emporium offers a treasure trove of dairy-free indulgences. From sorbets that sing with flavour to dark chocolate treasures that dazzle, our dairy-free options are crafted to bring joy to every visitor. Dive into the divine without dairy at Hans & Gretel.

Can I find Gluten-Free options at Hans & Gretel?

Indeed, within the walls of our dessert emporium, gluten-free options abound, each lovingly crafted to ensure that the absence of gluten does not mean a lack of enchantment. From gluten-free sweets to the option of having a tub with your gelato as opposed to a cone.

Does Hans & Gretel offer Vegan options?

Embrace the plant-based alchemy of our vegan options, where the magic of taste meets the marvel of ethical eating. Our vegan offerings are a testament to our belief that the realm of desserts should be inclusive, allowing all to partake in the joyous journey of indulgence.

Do you provide allergen information on your products?

Knowledge is power, and at Hans & Gretel, we arm you with all you need to know about our ingredients. Allergen information is readily available, ensuring that you can navigate the path of indulgence with confidence and care.

What are the opening hours for Hans & Gretel stores?

Specific times vary by location and day, but rest assured, there is ample time to step into our story and savour the magic.

Camden
Monday – Friday: 11am-7pm Saturday – Sunday: 10am-7pm

Regent Street
Monday – Saturday: 10am-8pm Sunday: 12pm-6pm

Westfield (Shepherd’s Bush)
Monday – Friday: 12pm-9pm Saturday: 10am-9pm Sunday: 12pm-6pm

Westquay – Southampton
Monday – Friday: 11am-8pm Saturday: 11am-7pm Sunday: 11am-5pm

Are there job openings at Hans & Gretel?

Are you ready to don the apron and join our team? We are always on the lookout for kindred spirits to join our magical ranks. Send us your details to cv@hansandgretel.co.uk and become part of the Hans & Gretel legend.

Is there a seating area available at each Hans & Gretel store?

Each Hans & Gretel store is a unique chapter in our storybook. Seating availability is as varied as the flavours of our gelato. Whilst each store does have a seating area, we invite you to inquire directly with your local store for the most accurate seating plans.

Can I book a table at Hans & Gretel in Camden?

While our Camden store is a haven for walk-in adventurers, we understand the desire to secure a spot within our magical realm. Please contact us directly at info@hansandgretel.co.uk, and we will do our best to accommodate your party amidst the enchantment of our treats and tales.